Reference

Terms That Govern Your n50 Account

These terms set out the rules between you and n50 — covering how your account works, what we expect, and what you can expect from us.

Account EligibilityUsage ConditionsJurisdiction-Dependent AccessAccount Security RulesDispute Resolution
n50 Terms That Govern Your n50 Account
CONTACT OUR TEAM

Reach Us About Any Terms Query

Live Chat Chat directly with our support team any time of day. For terms-related questions, our agents can clarify specific clauses, walk you through your account obligations, and escalate formal disputes to our compliance desk.
Email Support Send a written query to our support address for a documented response. Useful when you need a formal record of how a specific term applies to your account or transaction history.
Help Centre Our help centre contains the full text of these terms alongside annotated summaries of each section. Search by topic — withdrawals, account suspension, data handling — to find the clause relevant to your situation.
HOW WE OPERATE

Account Security and Data Practices at n50

We handle your account data with care, and these terms specify exactly how. From the moment you register, your personal details are stored under encryption and accessed only by authorised team members…

Data Retention

We hold your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold by contacting our support team in writing.

Cookie Usage

Our platform uses session cookies to keep you logged in and analytics cookies to understand how pages perform. You can manage cookie preferences from your browser settings; blocking certain cookies may limit some account features.

Account Security

You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact us immediately so we can freeze the account and investigate the activity.

Change Requests

To update your registered email, phone number or payment method, submit a verified request through live chat or email. Identity checks apply before any sensitive account detail is amended.

Data Sharing

We do not sell your personal data to third parties. We share it only with payment processors like UPI, Paytm and PhonePe as required to complete transactions, and with regulators when legally obliged.

Terms Disputes

If you believe a term has been applied incorrectly to your account, raise a formal dispute through email support. We aim to respond with a resolution or explanation within five working days of receiving your complaint.

Frequently Asked Questions About These Terms

These answers address the most common questions about your rights and obligations under the n50 terms. For anything not covered here, our support team is available around the clock.

Access and eligibility depend on local law. Where local law permits, these terms apply in full to your account from the point of registration. It is your responsibility to verify that accessing the platform is lawful in your location.

We can update these terms, but we will notify you via your registered contact before changes take effect. If you continue using your account after the notice period, that counts as your acceptance of the updated terms.

We retain your data for the period required by applicable law after account closure. Once that retention period ends, your data is deleted. You can request a copy of what we hold by contacting support in writing at any time.

Yes, but each payment processor also has its own terms. Transactions through UPI, Paytm and PhonePe are subject to both our account terms and the processor's own conditions. Disputes about a transaction should be raised with us first.

Raise a formal dispute through our email support channel so there is a written record. We aim to respond with a resolution or a detailed explanation within five working days of receiving your complaint.

Only authorised team members who need it to operate or support your account. We do not sell your data. We share it with payment processors to complete transactions and with regulators only when legally required to do so.

Contact us via live chat or email and submit a verified change request. We will ask you to confirm your identity before updating any sensitive detail such as your email address, phone number or linked payment method.