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How n50 Handles Your Personal Data

At n50, we take your personal data seriously — what we collect, why we collect it, and how long we keep it are all spelled out here in…

Data collected only as neededUPI, Paytm, PhonePe transactions securedAccess requests honoured promptlyRetention periods clearly definedContact us anytime to update your data

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What We Collect and Why It Matters

n50 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account on n50, we collect the information needed to operate your account — your name, contact details, date of birth for age verification, and payment identifiers such as your UPI handle, Paytm number or PhonePe-linked mobile number. We also log device data

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and session activity to protect your account from unauthorised access. We do not sell your data to third parties. All personal information is processed under applicable Indian data protection norms, and access to our platform depends on local law and is available only where local law
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permits. If you make a deposit via UPI, Paytm or PhonePe, your payment details are passed to our payment processor under strict contractual obligations — we retain only a masked reference for your account records.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Our Data Team Directly

If you want to request a copy of your data, ask us to correct something, or raise a concern about how we have used your information, our dedicated privacy contact paths are…

Email Privacy Team Send a detailed request to our privacy address and include your registered account email. We aim to acknowledge your request within 24 hours and resolve most queries within 72 hours of receipt.

Live Chat Support Our support agents are available through the live chat widget on every page. Raise a data query directly in chat and an agent will escalate it to our privacy team without delay.

Secure Account Portal Log in to your n50 account and visit the privacy section under account settings to download your activity data, update contact details or submit a deletion request through the self-service form.

HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply industry-standard encryption across every layer of data storage and transmission on n50.

Cookie Policy

We use session cookies to keep your account active and analytics cookies to understand how you move through the platform. You can manage cookie preferences from the settings panel inside your account at any time.

Data Retention

Account data is retained for the period required by applicable law and our operational obligations. Once your account is closed and the retention period expires, your personal records are securely deleted or anonymised.

Account Security

Two-factor authentication is available on every n50 account. We send login alerts to your registered mobile or email whenever a new device accesses your account, so you stay informed of activity in real time.

Third-Party Sharing

We share data only with our payment processors — including UPI network partners and Paytm or PhonePe gateways — and with service providers bound by confidentiality agreements. No data is sold or passed to advertisers.

Your Right to Access

You may request a full export of the personal data we hold about you at any time through your account settings or by contacting the privacy team. We will provide a structured, machine-readable copy within the legally required period.

Policy Updates

When we make material changes to this Privacy Policy, we notify you via the email address on your account before the changes take effect. The updated effective date appears at the top of this page after each revision.

Common Questions About Your Privacy on n50

These questions cover the most common things our account holders ask about data rights, cookie use, payment data and how to get in touch with the privacy team. If your question is not here, our live chat team can escalate it directly.

We collect your name, date of birth, mobile number, email address and the payment identifier you use — such as your UPI handle or Paytm-linked number. We also log device type and session activity to protect your account from unauthorised access.

We do not store full payment credentials. When you transact via UPI, Paytm or PhonePe, your payment details pass to the relevant processor, and we retain only a masked reference number against your account for reconciliation and dispute purposes.

Account records are retained for the period required by applicable Indian regulations and our own operational obligations. After that period ends, your personal data is securely deleted or anonymised so it can no longer be linked back to you.

Yes. Log in, head to the privacy section in account settings, and submit a data export request. You can also email our privacy team directly. We deliver a structured copy of your data within the timeframe required by applicable law.

Submit a deletion request through the privacy section in your account settings or contact our privacy team by email or live chat. We will process your request and confirm deletion once all legally required retention obligations have been met.

We use session cookies to maintain your login state and analytics cookies to improve site performance. You can review and adjust your cookie preferences from the settings panel in your account, or through your browser's built-in cookie controls.

We send an email to your registered address before any material change takes effect. The revised effective date also appears at the top of this Privacy Policy page, so you always know when the version you are reading was last updated.

How n50 Handles Your Personal Data

Reach Our Data Team Directly

Data Handling, Cookies and Account Security

Cookie Policy

Data Retention

Account Security

Third-Party Sharing

Your Right to Access

Policy Updates

Common Questions About Your Privacy on n50

01 What personal data does n50 collect when I open an account?

02 Does n50 store my UPI or Paytm payment details?

03 How long does n50 keep my account data after I close my account?

04 Can I request a copy of all the data n50 holds about me?

05 How do I ask n50 to delete my personal data?

06 What cookies does n50 use and how can I manage them?

07 How will I know if n50 changes this Privacy Policy?

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